BiG Directory

Government Consumer Watchdogs of Money, Business, and Investing Businesses and Advisers. How are they, Health, Science and other ‘experts’ Rated? |”How to Find a Good [adviser…]”, How to Avoid ‘ Scams’ and Complaint Sites

BiG Tips: Where do you complain about faulty products or bad service? Apart from the non government and industry bodies who can help you avoid being ripped off in Guru Cops, here are some, mainly government, consumer watchdogs in the health, money, finance and energy and gas industries.

Money and Finance

AFCA The Australian Financial Complaints Authority  “considers complaints that previously would have been handled by the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal. We are the dispute resolution scheme for financial services. We consider complaints about:

  • credit, finance and loans
  • insurance
  • banking deposits and payments
  • investments and financial advice
  • superannuation.”

MoneySmart’s (ASIC) list of companies not licensed to give financial advice, or their Online stockbroking scams list. This website “is for all Australians – young or old, rich or poor, investing or paying off debt. We offer free, independent guidance so you can make the best choices for your money. We are not selling you anything. And when life puts your finances under stress, MoneySmart is here to help you ride the storm. We have smart tips on dealing with the ups and downs of life: losing your job, having a baby, divorce or separation, buying a home, losing your partner and many more.” Here’s their warning list of common tricks:

  • COVID-19 phishing scams
  • Directing you to a fake website
  • Stopping you pulling out of the deal
  • Threatening legal action
  • Using social media to approach you or your friends
  • Artificially inflating the share price
  • Passing your call along the line
  • Calling or emailing you persistently
  • Operating from overseas

    ASIC suggests you a
    sk questions and request information such as:
  • What is your name and what company do you represent?
  • Who owns your company?
  • Does your company have an AFS licence and what is the licence number?
  • What is your address?
  • Is your investing prospectus registered with ASIC?
  • Check the legitimacy of the person offering the investment

The little black book of scams (Listen Here) from the Australian Competition and Consumer Commission (ACCC)

  • The top scams to avoid
  • Dating and romance scams
  • Investment scams
  • Threat and penalty scams
  • Unexpected money scams
  • Prize and lottery scams
  • Online shopping, classifieds and auction scams
  • Scams targeting computers and mobile devices
  • Identity theft
  • Job and employment scams
  • Charity and medical scams
  • Business scams
  • How scams work—the anatomy of a scam
  • The golden rules to protect yourself
  • Where to find help or support
  • Where to report a scam

Scamwatch (by the Australian Competition and Consumer Commission (ACCC)) has useful information, warnings, tips and tricks on:

  • Banking and online account scams
  • Chain letters and pyramid scams
  • Health and medical scams                    
  • Identity theft scams
  • Investments scams (get rich quick)
  • Job and employment scams
  • Lottery and competition scams (fake prizes)
  • Mobile phone scams
  • Money transfer requests (‘Nigerian scams’)
  • Online scams
  • Personalised scams
  • Small business scams

Choice  They say: ‘[is] independent and transparent … [its] one clear mission: to ensure the consumer voice is heard loudly and clearly… [it] empowers consumers to get the most out of all their purchasing decisions by providing a mix of advocacy and advice… the people’s watchdog … constantly looking out for misleading or unhelpful practices that stop you from getting the best deal. The leading consumer advocacy group in Australia … [it]campaigns to protect and assist consumers through changes to laws and industry behaviour… completely self-funded [it] prides itself on delivering expert, unbiased information you can trust.”

Victoria’s Consumer Action Law Centre is a great resource

Franchises (mediation services) from the accc.gov.au

Horticulture (mediation services) from the accc.gov.au

Privacy

Telecommunications from the Australian Communications Consumer Action Network

Health

Anti-Vaxxers: What Went Wrong, Wisecrack, YouTube
Friends of Science in Medicine, Aus

Energy and Gas| Oil/Petrol

by | Jun 1, 2022 | BiG Directory | 0 comments

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